Payment Policy

Last updated: 8 April 2026

Our Core Commitment

You will never be asked to pay before a free consultation and an approved quotation. We issue a formal quote first — you review it, approve it, then pay. No hidden fees, no surprises.

Final Year Projects

After free consultation and quote approval:

Option A — Full Payment

Pay 100% upfront. Work begins immediately. No balance due.

Option B — 60% Deposit

Pay 60% before work starts. Remaining 40% is due before final delivery. Deposit is non-refundable after work commences.

All Other Services

Assignments, Seminars, Presentations, CV/Resume:

100% Payment Required

Full payment must be confirmed before any work begins, without exception. This applies to all assignments, seminar papers, presentations, and CV/resume services.

Accepted Payment Methods

All payments are processed through Paystack, Nigeria's trusted payment gateway. Accepted methods include: debit/credit cards (Visa, Mastercard, Verve), bank transfer, USSD, and mobile money.

Payment Confirmation

Payment confirmation is sent instantly via email and in-app notification once Paystack confirms the transaction. Work commences only after this confirmation. Do not contact support to "start work" before you receive confirmation.

Wallet Credits

Referral wallet credits can be applied at checkout to reduce the payable amount. Wallet credits have no cash value and cannot be withdrawn. Minimum payable amount via Paystack is ₦100 after credits are applied.

Referral Discounts

Referral tier discounts (10%–20%) are applied automatically when creating an order if you have activated referrals. Discounts apply to the quoted amount and cannot be combined with other promotional offers.

Refund Conditions

Refunds are considered in these cases: (1) payment was made but work has not started — full refund issued within 3 business days; (2) delivered work materially fails to match the approved quotation — partial or full refund after review; (3) project was not delivered within agreed timeline without prior notice — full refund. Refund requests must be submitted within 48 hours of delivery via in-app chat or email.

Non-Refundable Situations

The 60% deposit for final projects is non-refundable once work has commenced. Payments for completed and delivered work where the scope was met are non-refundable. Refunds are not issued for change-of-mind after delivery.

Disputes

If you believe there is an error with your payment, contact support within 48 hours via in-app chat or support@scholaredge360.ng. Include your order number and payment reference. We aim to resolve disputes within 5 business days.

Security

All payment data is handled by Paystack. ScholarEdge360 never stores card numbers, CVV codes, or PIN details. Every payment is verified server-side via Paystack's API before order status is updated.

Questions about payments? Contact us at support@scholaredge360.ng or via in-app chat.